Terms & Conditions

Updated 30/07/2025

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Studio Booking Policy
 

Booking a class or course at YogaOne Studio means attending in person. Please note the following:

1. Payment Required to Confirm: Bookings are only confirmed once full payment is received before the class or course starts.

2. No Confirmation Without Payment: Your spot is not secured until payment has been cleared in our account.

3. Cash Payments: Cash bookings can only be made in person at the Studio.

4. Payment Errors: YogaOne is not liable for any technical issues causing payment errors.

5. Non-Transferable: Payments are non-transferable and cannot be passed on to another person.
    

Class Pass Options & Validity

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1. A Single Class Pass or Multiple Class Pass must be purchased prior to booking any class on the schedule.

2. Single Class Passes are valid for 2 weeks from the date of purchase.

3. Multiple Class Passes are valid from the date of first use, and remain valid for the duration of the course (e.g., a 6-Class Pass is valid for 6 weeks).

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Rescheduling of Classes

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1. Scheduled classes may be cancelled or rescheduled using the link provided in your booking confirmation email.

2. Any changes must be made at least 4 hours before the class start time.

3. Rescheduling of classes  is not permitted for workshops or other special events hosted by YogaOne.

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Cancellation & Refund Policy:

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1. Cancellation Window: You may cancel your class or course booking up to 7 days before the start date.

2. Refund Requests: Refunds can only be requested at least 7 days before the class or course begins.

3. Notification Requirement: YogaOne must receive your cancellation notice a minimum of 7 days prior to the start of your class or course.

4. Admin Fee: All refunds are subject to a £5.00 administration fee.

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YogaOne Cancellation Policy

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1. If YogaOne cancels a class or course, attendees will be offered either a refund or credit.

2. The refund amount will be based on the value of the cancelled class(es).

3. No administration fee will be charged for cancellations made by YogaOne.

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Medical Conditions / Injuries / Surgery

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It is your responsibility to inform YogaOne and its teachers in writing of any medical conditions, injuries, or recent surgeries prior to or during your participation in any class or course.

 

Liability Waiver Declaration:

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By attending classes at the YogaOne studio or via an online platform, you acknowledge and agree that neither YogaOne nor its teachers are responsible for any personal injury, loss, or damage incurred. You participate entirely at your own risk.

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1. Voluntary Participation

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I understand that I am voluntarily participating in yoga classes or other exercise programs offered by YogaOne. These may include instruction in physical exercise, yoga techniques, and health practices. I recognise that these activities involve physical exertion, which may be strenuous and carry a risk of injury. I accept full awareness of these risks and hazards.

 

2. Health Responsibility

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I understand it is my responsibility to consult with a physician prior to participating in any YogaOne class, course, or workshop. I confirm that I am physically fit and have no medical condition that would prevent my participation.

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Pregnancy Policy

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If you are pregnant, you must inform YogaOne prior to attending any class.

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By choosing to participate, you acknowledge and accept that you are doing so entirely at your own risk and at the risk of your unborn child/children.

 

4. Assumption of Risk

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In consideration of being allowed to participate in YogaOne classes or workshops, I accept full responsibility for any injuries, risks, or damages—whether known or unknown—that I may incur.

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5. Waiver of Claims

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I knowingly and voluntarily waive any claim I may have against YogaOne, its instructors, or substitute teachers for any injury or damages I may sustain while participating in any classes, workshops, or programs.

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6. Physical Adjustments

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I understand that instructors may offer physical adjustments during classes. If I do not wish to receive physical adjustments, I will inform the instructor at each class. If I do wish to receive adjustments, I accept responsibility for communicating my comfort level clearly during the adjustment.

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7. Personal Property

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I accept full and sole responsibility for any loss or damage to personal property during participation in classes, workshops, or events hosted by YogaOne.

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Acknowledgement:

I have read and fully understand the above release and waiver of liability. I voluntarily agree to the terms and conditions stated above and participate under my own free will.